Pricing
Simple plans, every feature listed
Every plan starts with a 14-day free trial. No credit card needed. Prices per month, VAT not included.
Solo
€9
per month
- 1 technician
- Up to 50 PCs for unattended access
- 30 days of session history
- Two-step login, file transfer, chat
Team
€19
per technician per month · from 2
- Unlimited technicians
- Up to 300 PCs for unattended access
- 1 year of session history
- Require two-step login for the whole team
Business
€29
per technician per month · from 2
- Unlimited technicians
- Unlimited PCs
- 2 years of session history
- Require two-step login for the whole team
- Priority support
- History export and your own branded app (coming soon)
Compare plan features
Everything you get in each plan. "Coming soon" features are on our roadmap and arrive for every plan shown.
| Feature | Solo€9 / month | Team€19 per technician / month | Business€29 per technician / month |
|---|---|---|---|
| General | |||
| TechniciansPeople who can log in and connect. Team packages are priced per technician. | 1 | Unlimited | Unlimited |
| PCs for unattended accessComputers you can reach at any time without someone there. | 50 | 300 | Unlimited |
| Session history kept | 30 days | 1 year | 2 years |
| Unlimited sessions and connection time | Included | Included | Included |
| Direct (peer-to-peer) connections, with an EU relay when needed | Included | Included | Included |
| 14-day free trial, no credit card | Included | Included | Included |
| Security | |||
| End-to-end encryptionCurve25519 key exchange and XSalsa20-Poly1305: not even our servers can see your sessions. | Included | Included | Included |
| Accept prompt showing who is connecting | Included | Included | Included |
| Permanent password per PC for unattended access | Included | Included | Included |
| Two-step login for every accountAuthenticator app plus 8 recovery codes, also inside the app. | Included | Included | Included |
| Require two-step login for the whole team | Not included | Included | Included |
| Privacy modeBlank the remote screen and block the remote mouse and keyboard (Windows). | Included | Included | Included |
| Tamper-proof PC reportsEach PC has its own secret key, so fake reports and PC takeovers are rejected. | Included | Included | Included |
| Verified companies and abuse blockingScammers are blocked and their live sessions ended within seconds. | Included | Included | Included |
| Scam shieldThe person you help sees "Verified company" or a clear warning before they accept. | Coming soon | Coming soon | Coming soon |
| Servers in the EU | Included | Included | Included |
| Open-source, auditable app | Included | Included | Included |
| Picture and sound | |||
| Hardware video encoding (H.264, H.265) | Included | Included | Included |
| AV1, VP9 and VP8 codecs | Included | Included | Included |
| Full remote screen resolution | Included | Included | Included |
| True colour (4:4:4) for sharp text and designs | Included | Included | Included |
| Remote sound | Included | Included | Included |
| Multiple monitors, one at a time or all at once | Included | Included | Included |
| Remote support | |||
| Run without installingThe person you help just opens the download. | Included | Included | Included |
| Support linksSend a link instead of asking for a 9-digit ID: one click starts the session. | Coming soon | Coming soon | Coming soon |
| File transfer | Included | Included | Included |
| Copy and paste text and files | Included | Included | Included |
| Text chat | Included | Included | Included |
| Voice call | Included | Included | Included |
| Several technicians on one PC at the same time | Not included | Included | Included |
| Restart the remote PC and reconnect automatically | Included | Included | Included |
| Access at the Windows login screen | Included | Included | Included |
| Virtual display for PCs without a monitorWindows 10 (2004) or later. | Included | Included | Included |
| Remote terminal | Included | Included | Included |
| TCP tunnel and remote desktop (RDP) shortcut | Included | Included | Included |
| Session recording on your computer | Included | Included | Included |
| Wake-on-LAN in the same network | Included | Included | Included |
| Wake-on-LAN from anywhereWake a sleeping office PC from home, through another online PC in that office. | Coming soon | Coming soon | Coming soon |
| Management | |||
| Dashboard with every PC, online status and app version | Included | Included | Included |
| Team invitations and roles (owner, admin, technician) | Not included | Included | Included |
| Session history with time, IP address and session type | Included | Included | Included |
| Session report e-mail to the person you helpedWho connected, when, for how long and which files were copied. | Included | Included | Included |
| Time tracking and billing reports per customerTime per customer and technician each month, rounding for billing, CSV export. | Not included | Included | Included |
| PC alerts by e-mail and SMSWhen a PC is offline longer than you choose, is back online, or someone connects to it. | Included | Included | Included |
| Export session history | Not included | Not included | Coming soon |
| Your own branded app | Not included | Not included | Coming soon |
| AI session summariesA short summary of each session from its facts and your notes, also in the report e-mail. | Included | Included | Included |
| AI assistant for techniciansAsk IT questions while you help: error codes, commands, step-by-step fixes. | Included | Included | Included |
| Priority support | Not included | Not included | Included |
| Self-service billing, invoices and card changes | Included | Included | Included |
| Public status page with uptime history | Included | Included | Included |
| Platforms | |||
| Windows 10 and 11 | Included | Included | Included |
| macOS | Coming soon | Coming soon | Coming soon |
| Linux | Coming soon | Coming soon | Coming soon |
| Android | Coming soon | Coming soon | Coming soon |
| iPhone and iPad (control other computers) | Coming soon | Coming soon | Coming soon |
Need more PCs, more technicians or a custom setup? Contact us. See also the FAQ.