Looking for a TeamViewer alternative? A neutral checklist

Looking for a TeamViewer alternative or an AnyDesk alternative? You are not alone. Many teams review their remote desktop tool when prices change, when licence rules feel unclear, or when they want more control over their data. This guide gives you a neutral checklist to compare tools, so you can choose with confidence.

Why teams look for a TeamViewer alternative

The reasons we hear most often are:

Cost. Licences add up as a team grows, and the price may not match how much you use the tool.
Licence questions. Some teams are unsure whether their use counts as personal or commercial.
Data location. European companies often prefer a provider that hosts data in the EU.
Transparency. Some teams want an app whose code can be checked.
Simplicity. Smaller teams may not need every enterprise feature.

Your reasons decide which alternative fits. Write them down before you compare.

The checklist: what to compare

Use the same questions for every tool on your list. Check the answers on each vendor's own website, because features and prices change.

Speed and image quality

Test on a normal office connection and on a slow one. The picture should stay smooth, text should be sharp, and typing should feel instant.

Security

Look for end-to-end encryption, two-step login for every user, and a clear consent step on attended sessions. Our guide on whether remote desktop is safe lists nine checks.

Unattended access and device lists

Can you reach your own and your customers' computers at any time? Is there one list of all computers with online status? Read more about unattended remote access.

Team features

Look for separate logins, roles, easy invitations and a full session history. For a support team, these matter as much as speed.

Where data is stored

Ask which country hosts accounts and session history, and under which law. This matters for GDPR.

Pricing model

Is it per technician, per computer, or per session at the same time? Is there a free trial? Can you cancel monthly?

Platforms

List the systems you need: Windows, macOS, Linux, Android or iOS. Check each one, both for the helper and for the computer being helped.

A simple comparison table

Here is how Remotless answers each question. Check the tool you use today against the same list:

Question	Remotless	Your current tool
End-to-end encryption by default?	Yes, every session	?
Two-step login, can be required?	Yes, owners can require it for the whole team	?
Unattended access and device list?	Yes, with online status and app version	?
Roles and session history?	Yes: owner, admin and technician, with a full history	?
Data hosted in the EU?	Yes	?
Price for your team per month?	€9 for one technician, €19 per technician for teams	?
Free trial, monthly cancel?	14 days without a card, cancel any time	?
Platforms you need?	Windows today, more platforms planned	?

How to switch without downtime

Changing tools is easier than it sounds:

Run both tools side by side for two to four weeks.
Start with new customers and attended sessions. They need no setup.
Move unattended computers in batches. Install the new app and remove the old one.
Update your instructions for staff and customers, such as the download link.
Cancel the old licence when the last computer has moved.

Where Remotless fits

Remotless is built for support teams and small businesses that want a fair, simple TeamViewer alternative:

fast remote control based on the open-source RustDesk engine,
end-to-end encrypted sessions,
servers in the EU and an open-source app,
team accounts with roles, two-step login and a full session history,
simple pricing: €9 per month for one technician, €19 per technician per month for teams, with a 14-day free trial.

Remotless runs on Windows today, with more platforms planned. Check that this matches your needs before you switch.

The best alternative is the one you test

Every team is different. Use the checklist, test two or three tools for real work, and choose the one your technicians enjoy using. If you are new to remote access, start with how to access another computer remotely.

Try Remotless free for 14 days. No credit card needed.

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